Frequently ~

Asked Questions

If you have other questions about our products we weren’t able to address here, feel free to Chat with our Customer Care

Orders ~

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your order online.

We accept a variety of payment methods including credit cards, debit cards, PayPal, and bank transfers. You can choose the payment method that is most convenient for you during the checkout process.

Yes, you can cancel your order as long as it has not yet been shipped. To cancel your order, please contact our customer service team as soon as possible.

We offer a 30-day return policy for most of our products. If you are not satisfied with your purchase for any reason, you can return it within 30 days for a full refund or exchange.

The delivery time varies depending on your location and the shipping method you choose. Generally, it takes 3-5 business days for standard shipping and 1-2 business days for express shipping.

Products ~

Yes, all of our products are 100% authentic and sourced directly from the manufacturers or authorized distributors.

We provide a full list of ingredients for each product on our website. If you have any specific concerns or questions about the ingredients in a particular product, please feel free to contact our customer service team.

No, we are committed to cruelty-free beauty and do not test our products on animals. We also only source products from manufacturers who share our commitment to ethical and sustainable practices.

We do not offer samples of our products at this time. However, we do offer a 30-day return policy so you can try our products risk-free.

We offer a variety of products for different skin types and concerns. If you are not sure which product is right for you, please contact our customer service team for personalized recommendations.

About Us~

Our mission is to provide high-quality, affordable beauty and skincare products to our customers while promoting ethical and sustainable practices in the industry.

We are located in the UK. We also have multiple warehouses and shipping centers located throughout various locations to ensure fast and efficient delivery to our customers.

We have been in business for over 10 years, and have since built a reputation for quality products and excellent customer service.

Yes, we offer a loyalty program for our customers that rewards them for their purchases and provides exclusive discounts and offers.

You can contact our customer service team by phone, email, or live chat. Our team is available 24/7 to assist you with any questions or concerns you may have.